2003- 2004 Articles from The Strategic Dealer Newsletter

Strategic Dealer is a monthly, subscription only publication produced by the Dealer Services Group of Dixon Hughes. Gil Van Over isa regular contributor to their publication and shares selected articles from that publication.

A Complete Customer File, December 2004

Be Careful What You Ask For - Pay Plans Can Encourage Prohibited Practices, November 2004

You May Be Responsible for Adverse Action Notices, October 2004

You Are The Creditor, September 2004

Shortcuts Will Come Back To Haunt You, August 2004

The FAQ's About OFAC, June 2004

F&I Non-Negotiables, May 2004

Be Wary of Overly Aggressive Sales People, April 2004

Hall of Shame, March 2004

According to the FTC...Size Doesn't Matter, February 2004

Litigation Defense Strategy - Auditing for Compliance, January 2004

Litigation Defense Strategy - Documenting Policies, Procedures and Processes, December 2003

Litigation Defense Strategy - Process Review, November 2003

Litigation Defense Strategy - Forms Review, October 2003

Develop & Implement a Litigation Defense Strategy, September 2003.

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