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- Conducts an exhaustive analysis of the dealership's present Sales and F&I operating processes and procedures
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- Performs an in-depth review of all dealership forms (including Reg Z, Reg B and Reg M reviews) used in the Sales and F&I processes
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- Reviews the dealership's Safeguards program for sufficiency and conducts the initial audit as required by the FTC
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- Reviews the dealership's Red Flag Rule program for sufficiency and conducts the initial audit as required by the FTC
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- Authors the dealership's F&I policy and procedure manual
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- Offers training for F&I and Sales personnel, concentrating on the policy and procedure manual the dealership has implemented. Discussions include F&I and Sales practices that are considered compliant in light of today’s litigious climate surrounding potentially deceptive practices
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- Delivers a roadmap enabling a dealership to improve its Sales and F&I litigation defense, including a new employee training guide
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- Offers audit training to dealership’s office staff, using a standardized checklist. We discuss the numerous issues facing dealerships today so they know what to look for when conducting their own reviews
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- Provides strategy implementation and a tertiary audit process of deal jackets and Safeguards program
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